Your monitoring experts can aid in streamlining an emergency
An alarm will likely be disorienting when they trigger -- especially if they go off when you’re asleep. But if you installed a monitored alarm system, you only have to think about one thing: moving your loved ones to a safe place.
That's because your monitoring team also responds to your triggered detectors. Within a minute, they will contact you to ensure everyone is alright and help gauge the scene. Then, they will contact emergency services and direct them to you. Your monitoring team can even help walk you through an crisis and the next step.
Monitoring covers more than your security alarms
Your Syracuse monitored alarm system protects more than an break-in. Your security system may also respond to fire, carbon monoxide, or excessive water with the added devices. By adding a monitored fire alarm or smoke detector, you can have emergency teams to respond regardless of if you're home or out. Your monitoring team can even answer to health-related situations -- like chest pains or a sudden fall -- with a monitored medical pendant.
Emergency services come in less time with a monitored alarm system
Vivint’s monitoring team will respond any triggered alarm in a matter of moments. They'll first reach you to make sure you're out of harm’s way and then can coordinate emergency personnel on your behalf. This streamlined process is much quicker than contacting emergency dispatch yourself after you reached your family members and got to safety. Seconds make a difference in emergency situations, and Vivint makes sure you get assistance fast!
Monitoring is vigilant of your home 24/7
Unfortunately, a blaring alarm tone doesn’t do much when you’re gone. However, your Vivint monitoring team remains on alert without rest. They'll answer to any alert that you cannot and will also keep you up-to-date every part of the process. It’s easier when you're nearby and can rush home after getting a notification, but it's critical when you're out of town and can't quickly get back to take care of the situation.