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What should you do if your Syracuse home alarm system goes off?

July 03, 2023
Home security alarm notification on smartphone.

Your home security system shields your home – and your family – against the multitude of risks you may face, like theft, fire, and carbon monoxide leaks. Even though your home might be prepared, that doesn’t mean you are. Do you have a good idea of what to do if your Syracuse home alarm system goes off? The blaring of an alarm can be shocking, disorienting, and might incite panic. Your best option is to stay composed and adhere to these easy suggestions.

Steps to Take If Your Home Alarm System In Syracuse Sounds

You don’t want to be in this situation, but it’s also the reason why you installed a home alarm system from the outset. You’re woken up in the wee hours of the morning with the unmistakable sounding of an alarm after a home security component has been tripped. So what is your next move?

  1. Don’t panic. This is simple to say but harder to accomplish when your home security alarm is blaring, and your heart is pounding. But keeping yourself calm is the best way to appraise what is happening. Avoid the temptation of trying to handle the emergency yourself and permit your monitoring agents and first responders to carry out their job.
  2. Take care of your family members. Your priority should be your family and leading them to safety. In the case of a intrusion, this might include proceeding to a designated safe zone as far from access points as possible. The intruder was in all likelihood already scared off by the alarm, but it’s always wise to be extra cautious. If there’s smoke or a blaze, you need to exit your residence without delay.
  3. Don’t forget your cell phone. Most homeowners keep their cell phones with them constantly these days, but you might neglect to grab it during a crisis. Try to remember it. You’ll be able to stay in touch with your monitoring specialists and receive updates through your home security app.

Connect With Your 24-hour Monitoring Agents

Any time your home alarm system in Syracuse goes off, your round-the-clock monitoring professionals will act immediately. Their first move is to verify your alarm, and that involves getting in contact with you. The procedure they adhere to is based on the sort of emergency. To illustrate, when the emergency is due to a medical situation, one attempt will be made to get in touch with you before help is dispatched. If you have an intrusion - the most typical type of event - a monitoring agent will abide by these guidelines to contact you:

  • An effort will be made to reach you through the command hub. You will usually be requested to provide a passcode.
  • If that attempt doesn’t get an answer, a call is attempted to your principal contact number.
  • A second number or first emergency contact is tried next.
  • If there still isn’t an answer, nearby police officers are sent.
  • Your monitoring professionals will try to reach you again once emergency personnel are contacted.

If you're not able to communicate with monitoring agents, don’t fret. Support will still be deployed even if you're not available to substantiate the emergency.

Get prepared for any emergency with a Vivint home alarm system in Syracuse

Get prepared for any emergency with a state-of-the-art home alarm system in Syracuse from Vivint. Contact (315) 971-4719 to begin customizing your property’s security today.